Restimo Fleet is Restimo's module for restaurants that deliver with their own couriers. Instead of requesting a courier from an external provider, you assign deliveries to your in-house drivers, follow them on a live map and settle their cash, all from the Restimo panel. Your couriers use a dedicated mobile app that stays in sync with the restaurant in real time.
How it works
- Deliveries from your orders: Create a fleet delivery from any restaurant delivery order, or add one manually, for example for phone orders
- Assign your couriers: Assign deliveries to drivers who are on shift, or let couriers claim unassigned deliveries themselves in the app
- Deliver with the courier app: Couriers pick up the order, navigate to the customer, accept payment and complete the delivery in the app
- Everything in sync: Delivery statuses and courier locations update in Restimo in real time
Key features
Restimo Fleet includes the following features:
- ✅ Courier app: Shifts, assigned and available deliveries, navigation, delivery history and statistics for each driver
- ✅ Live map: See your drivers' locations, planned routes and all active deliveries on one map
- ✅ Driver assignment: Assign, change or remove a driver straight from the Restimo panel
- ✅ Courier self-assignment: Optionally let couriers claim unassigned deliveries from the available pool
- ✅ Multi-order routes: Merge several orders into one delivery route for a single driver
- ✅ Manual deliveries: Create deliveries for phone orders or other orders placed outside your sales channels
- ✅ Payments on delivery: Couriers accept cash, card or BLIK, and the app calculates change for cash payments
- ✅ Delivery confirmation: Optionally require a photo before a delivery can be marked as delivered
- ✅ Problem reporting: Couriers report issues such as an incorrect address or an unavailable customer, and you see them instantly
- ✅ Courier reports and cash settlement: Track deliveries, average delivery time and success rate, settle cash per shift and export reports to CSV
Prerequisites
Before you begin, ensure you have the following:
- Active subscription in Restimo
- Couriers with smartphones and location access enabled
Setup
The setup is guided by our team
- Connect with us: Reach out to us via chat or phone to request Restimo Fleet. Not yet with us? Fill the form below and say you need it!
- Enable the module: We enable Restimo Fleet for your location and set your preferences, such as courier self-assignment and delivery confirmation
- Add your couriers: Create courier accounts in the Restimo panel. Couriers log in to the app and select the location they work at
- Go live: Couriers start their shifts and you can assign your first deliveries
