Shipday is a modern delivery management software designed for restaurants, ghost kitchens, and local retail. It offers an intuitive dispatcher dashboard, a dedicated driver app, and real-time order tracking. The system automates task assignments, optimizes routes, and sends SMS notifications to customers with live tracking links. Shipday easily integrates with popular POS systems and online ordering platforms, significantly streamlining last-mile logistics and enhancing the customer experience.
How the Integration Works
- Eliminate manual data entry: Instantly push order details from Restimo to your fleet app without retyping addresses or phone numbers
- Centralized delivery management: Monitor your internal or partner-led delivery operations directly from the Restimo dashboard
- Real-time logistics control: Keep your kitchen and dispatchers in sync with the courier's actual progress in the field
- Reduced operational errors: Ensure 100% accuracy in customer data and delivery instructions across both platforms
Key integration features
The following features are supported by the integration:
- ✅ Manual order dispatch: Manually push order details to the fleet management app with a single click from the order view
- ❌ Automatic order dispatch: Automatically transmit order data to your delivery platform as soon as the order is accepted in Restimo
- ✅ Delivery notes & instructions: Automatically pass gate codes, customer comments, and specific delivery instructions to the driver’s mobile app
- ✅ Live status visibility: View real-time delivery stages (e.g., "courier assigned", "on the way") within the Restimo order details
- ❌ Automated order completion: Automatically update the order state in Restimo (e.g., mark as "delivered") once the courier completes the task in their app
- ✅ Live courier tracking: Monitor the real-time location of your drivers on an interactive map embedded in Restimo
- ✅ Two-way cancellation sync: Cancellations made in either Restimo or the fleet app are instantly reflected in both systems
Prerequisites
Before you begin, ensure you have the following:
- Active subscription in Restimo, menu is ready and published, delivery channels are connected
- Active Shipday subscription (at least Professional plan)
Setup
The integration process is guided by our team
- Connect with us: Reach out to us via chat or phone to request the Shipday integration. Not yet with us? Fill the form below and say you need this integration!
- Authorize the connection: Provide any necessary API keys or credentials from your Fleet Management app as guided by our team. In most cases, we team up with the Partner directly to save you from the technical setup
- Go live: Now you can easily transfer orders from Restimo to your Fleet Management app!
